Shipping Policy

At Shine with Kasturi, we want to ensure you receive your order as quickly and reliably as possible. Please review our shipping policy to understand our shipping methods, rates, and delivery timeframes.

Shipping Methods

  • We ship all orders via Australia Post or a trusted courier service, depending on the destination, package size, and weight.
  • Standard Shipping: Typically delivered within 3–7 business days.
  • Express Shipping: Typically delivered within 1–2 business days.
  • We ship directly to Australia and New Zealand through our website. For all other international destinations, please contact our team and we will arrange shipping via Australia Post International.

Shipping Rates

  • Standard Shipping: AUD $12 (Small/Medium parcels)
  • Express Shipping: AUD $15 (Small/Medium parcels)
  • Shipping charges may vary depending on the weight, size, or delivery location of your order. If additional shipping charges apply, our team will contact you before dispatch.

Delivery Times

  • Orders are typically processed and dispatched within 1–2 business days.
  • Delivery times may vary depending on your location and the shipping method selected.
  • We are not responsible for delays caused by weather conditions, natural disasters, courier delays, or other circumstances beyond our control.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

International Shipping

  • Orders can be placed directly through our website for delivery within Australia and New Zealand.
  • For all other international destinations, please contact us to arrange shipping via Australia Post International.
  • Customers are responsible for any customs duties, import taxes, or other charges imposed by their country’s customs authorities.

Returns & Exchanges

  • As we specialise in exclusive party wear clothing and jewellery, we have a strict No Returns policy unless the item received is faulty.
  • For faulty items, you must provide clear photos and an unboxing video showing the fault, particularly for jewellery.
  • Please refer to our Return & Refund Policy for complete details.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us: